PRIVACY POLICY

Maziee Grazing Table is committed to providing quality services to you and protecting the privacy and confidentiality of information it collects from clients and/or third parties.

This policy describes the information we collect, why we collect it and how we use and disclose that information.

We have adopted the Australian Privacy Principles (the APPs) contained in the Privacy Act 1988 (Cth). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au.

What kind of personal information do we collect and hold?

Personal Information is information or an opinion that identifies an individual.

Examples of the personal information we collect include:

• Names;
• Addresses;
• Email addresses;
• Phone numbers;
• Emergency contact details; and
• Financial information, such as credit card and bank account details.

In most circumstances we collect information directly from you. This may be through correspondence, our website at www.maziee.com.au, email, in person and/or by telephone.

On occasion, and where reasonable and practicable to do so, we may obtain your personal information from third-parties, such as your friends, neighbours, guests, family members etc. However, we will take reasonable steps to ensure you are made aware of the information provided to us by the third party.

Why do we collect your personal information?

We collect your personal information for the primary purpose of providing our services to you, providing information to our clients and marketing.

For example, we may use your contact number and address for arranging delivery and collection of any goods and/or services ordered by you. We also use your financial information, such as credit card and bank account details, to facilitate payment for goods and/or services and refunds of any security deposits held.

We may also use your personal information to communicate with you. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect your personal information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Will my personal information be disclosed?

Your personal information may be disclosed in a number of circumstances, including the following:

• To third parties where you consent to the use or disclosure; and
• Where required or authorised by law.

How do you secure my personal information?

The information you provide us is stored on computer and paper-based files as appropriate and in such a manner that reasonably protects it from misuse and/or loss, unauthorised access and/or disclosure and modification by means such as usernames, passwords, industry standard firewalls and secure storage of paper based and other records.

When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information. However, most of the personal information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Can I access my personal information?

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

We will not charge any fee for your access request, but may charge an reasonable fee for providing a copy of your personal information.

In order to protect your personal information, we may require identification from you before releasing the requested information.

Can I ask for a correction of my personal information?

It is important to us that your personal information is up to date. We take all reasonable steps to ensure that the information we collect from you is accurate, complete and up to date.

However, if your circumstances change or you have reason to believe our records are not accurate, complete or up to date then please contact us immediately so we can update our records and ensure we can continue to provide quality services to you.

Can our policies change?

This policy may change from time to time and is available on our website at www.maziee.com.au. 

Who do I contact if I wish to make a complaint or enquiry?

If you have any queries concerning any aspect of this policy or our services, or a concern or complaint please contact us at:

By email:            admin@maziee.com.au

By phone:          0401 429 636